WLAN Support Engineer - TAC

Job description

WLAN Support Engineer - TAC This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you. What you’ll do: Looking for 2+ years of experience in supporting Aruba Products and Customers Provide pre and post sales Design and consulting services to Aruba-HPE teams, customers and partners for various technologies and solutions. Provide Complete services lifecycle for the customers including Plan, Design, Implementation, Migration and Optimization Plan: Creating customer requirement document and business outcome plan Design: Creating high level and low-level design documents based on customer requirements Implementation: Preparing the installation plan includes Network implementation plan and Network ready for use plan Migration: Preparing migration including Method of Procedure and migration validation checks Optimization: Working on continuous improvement of network operations, uptime and security conformance. Ability to multitask and work independently when required, with little supervision or direction Excellent oral and written communication skills, presentation and interpersonal skills, and the ability to interface to senior levels of the customer organization Formulate action plans (technical and operational) for analysing and resolving reported issues. Simulate customer designs in lab. Participate in solution development and publications for knowledge base. Work effectively in a team environment including Aruba and Customer colleagues; QA, engineers, and field organizations. Required to travel to customer sites for consulting, training purposes, business reviews. Provide Quarterly Customer Review meetings, providing technical status and recommendations What you need to bring: Bachelor degree in Computer Engineering or Electrical Engineering required. Minimum of three (2) years’ experience in customer-facing consulting and design experience required. Minimum of three (2) years’ experience with one or more of the following Aruba products; IAPs/Controllers, Airwave, ClearPass, Central, Aruba switches Knowledge of authentication protocols and servers required. Understanding & experience in configuring & troubleshooting VoIP protocols like SIP, SVP, H323 etc. required. Demonstrable experience identifying areas-of-opportunity for process improvement. Demonstrable experience in customer network design and implementation. Preferred Qualifications: Technical and consulting experience supporting networking products and solutions with advanced expertise in network switching, routing and security highly desired. Industry certifications like CCIE, CWNA, ACCP, ACMP, ACMX, ACDX and RHEL preferred. Routing and switching protocols like BGP, OSPF, VXLAN, MSTP Datacentre design experience preferred Radius (authentication, Authorization, Attributes, CoA, Accounting, etc.) SNMP based monitoring and AMON troubleshooting Linux installations and troubleshooting skills TACACS (Authentication, Authorization including per-command) PKI (CA, Certs, Encryption, Trust, Client-side config) Captive Portal (Redirects, Logins, Walled Garden) Web Programming (PHP, HTML, JavaScript) Cloud technologies (Docker, Kubernetes, AWS, Azure) 802.1x (EAP-PEAP, EAP-TLS, Supplicant config, Server trust, wired/wireless differences) Network Device AAA (Experience with AAA on different switches, WLAN controllers, VPN concentrators, integration with Radius solutions) Policy Enforcement (ACLs, Firewalls, dACLs, web redirection, VLAN switching) Windows Sysadmin (AD, DC, Domains/Groups, GPO) LDAP (DB structure, user/computer objects/groups) SQL (DB structure, filter creation), Strong knowledge of POSTGRES API (XML, SOAP, REST, Python) VPN (IPSEC, Policy, AAA) NAC (Posture check, NAP, Policy Framework) Networking (Routing, DNS, DHCP) Load-Balancing (Web, DNS, and Radius LB) Strong networking experience, with sound understanding of various L2 / L3 protocols Strong understanding of wireless concepts What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #aruba Job: Engineering Job Level: TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.