WMS Training & Process lead

Job description

Brighter Futures Start Here We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe. With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of. Join the team As part of our supply chain transformation, we're looking for a WMS Training & Process Lead to partner with our Distribution Centres, Technology teams and operational stakeholders to design, test and deploy future-state warehouse processes across our network. This is an exciting opportunity for someone who combines strong warehouse operations experience with a passion for systems, training and continuous improvement. You'll help ensure new processes are operationally ready, adopted by our teams and successfully embedded into the business. What you’ll be doing Partner with DC Operations, Analysts and Technology teams to design future-state warehouse processes. Lead the development and delivery of training programs for Manhattan Active WMS, warehouse control systems and reporting platforms. Identify training needs and create engaging learning solutions that support large-scale operational change. Design, document and maintain Standard Operating Procedures (SOPs), process maps and training materials. Support User Acceptance Testing (UAT), pilot activities, operational readiness and go-live deployments. Act as a Subject Matter Expert (SME) for warehouse operations and warehouse management systems. Coach and support site-based teams throughout implementation and transition periods. Drive stakeholder engagement to ensure successful adoption of new technology and ways of working. Identify opportunities to improve operational processes, systems and training outcomes. Provide post-go-live support, troubleshooting and continuous improvement recommendations. To be successful in this role you’ll have: We're looking for someone who combines deep DC operational knowledge with strong systems capability and implementation experience. You will bring: Proven experience with Manhattan WMS. Experience working on a WMS deployment, implementation or transformation project. Strong background within Distribution Centre, Warehousing, Logistics or Supply Chain operations. Experience designing, testing and implementing operational processes through SOP’s and in-person training. Demonstrated ability to work across operations and technology teams to deliver business outcomes. Strong analytical, problem-solving and stakeholder management skills. A natural aptitude for systems and process improvement. Experience developing SOPs, training materials and operational documentation will be highly regarded. The ability to influence and drive change within a fast-paced operational environment. Benefits we’ll offer you: Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy. A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers! We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances A dynamic learning and support program Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes Great career opportunities across the broader Wesfarmers Group We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates. We encourage you to tell us about any workplace adjustments that you would like, by emailing . If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now! #LI-Hybrid