Women's Area Manager (New York City)

Job description

The Women's Area Manager is a pivotal leader within Buck Mason’s retail organization, responsible for shaping the customer experience, developing exceptional store leaders, and driving the success of a portfolio of multiple locations. This role plays a critical part in translating our brand vision into store-level execution by partnering closely with Store Managers to elevate performance, strengthen teams, and create a consistent World Class Experience across every location. As a people-first leader and brand ambassador, the Women's Area Manager will coach and empower Store Managers, identify opportunities for growth, and create a culture of accountability, ownership, and continuous improvement. The ideal candidate is energized by developing leaders, driving business results, and ensuring every store reflects the craftsmanship, hospitality, and attention to detail that define Buck Mason. ### Responsibilities - Develop Great Leaders: Coach, mentor, and develop Store Managers across an assigned portfolio of multiple locations, building high-performing teams and a culture of accountability, growth, and ownership. - Own Your Market: Maintain a strong presence in your stores through regular visits, serving as a key connection point between field teams and HQ while identifying opportunities to improve the business. - Drive Business Results: Own key performance indicators including sales growth, conversion, customer retention, productivity, and labor performance. Use insights and data to create action plans that drive results. - Elevate the Customer Experience: Ensure every store delivers a World Class Experience through exceptional hospitality, product knowledge, clienteling, and brand storytelling. - Build the Team: Partner with Store Managers on recruiting, onboarding, retention, and talent development to build teams that represent the best of Buck Mason. - Ensure consistent execution of company standards, operational procedures, inventory practices, and store expectations across all locations. - Maintain flexibility to support the needs of the business, including regular store visits, weekends, holidays, peak selling periods, and occasional travel as required to support teams and drive results. ### Required Skills - 2+ years of high volume women’s retail leadership experience, with multi-unit management experience preferred. - Proven ability to lead, coach, and develop Store Managers and high-performing teams. - Strong business acumen with experience analyzing sales performance, KPIs, labor, and operational results. - Exceptional communication, relationship-building, and leadership skills with the ability to influence teams at all levels. - Ability to identify opportunities, create action plans, and drive meaningful results. - Strong organizational skills with the ability to manage multiple locations, priorities, and competing demands. - Passion for delivering an exceptional customer experience and building lasting client relationships. - Experience with recruiting, talent development, and creating strong team cultures. - A hands-on, entrepreneurial mindset with the ability to adapt in a fast-growing retail environment. - Ability and willingness to travel regularly between store locations and support business needs, including weekends, holidays, and peak retail periods.