Work Control Center Manager

Job description

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. Amentum is seeking a Work Control Center Manager to support a unique US Navy program on the island of Diego Garcia. The Work Control Center Manager is the single point of contact for the Maintenance Work Control group and provides direction, instructions and guidance to ensure that work scheduled is completed per the schedule and correctly entered into Projects and General Fund Enterprise Business Systems (GFEBs). This position is responsible for the effective and efficient supervision and control of activities for work control processes. Job Responsibilities: Monitors and helps to manage the scheduled work readiness through meetings, issues resolution, metrics, dashboards, schedule reviews, walkthroughs, etc. Responsible for work control, planning, infrastructure, facilities support and plant operations. Receive and review service requests and work orders submitted by the customer and determine proper response and actions for delegation. Maintain a database of all customer submitted and internal service requests and/ or work orders. Participates in future planning and develops plans with all functional areas in O&M and Public Works. Provides all required reports as directed. Responsible for maintenance, repair, minor construction and operation of facilities to ensure cost effective and reliable support. Provides coordination and instructions for building, repairs, upgrading and coordinating office space planning and design, conducting office work environmental studies and preparing facility master plan. Ensures a high degree of customer satisfaction by quality on time performance and best return for their investment. Required Qualifications: Two (2) plus years of experience in administering ERP System Transactions Bachelor’s degree in an associated discipline preferred. Eight (8) years’ experience in facilities maintenance, base camp maintenance, or related field. Must be in possession of a valid passport and be able to travel internationally. Passport must be valid for a minimum of one (1) year or more at the time of hiring. Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide). Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment. Must be able to obtain and maintain facility credentials/authorization. Must be able to speak, read, and comprehend English. Preferred Qualifications: Knowledge of ERP Business System Applications Knowledge of business practices and procedures plus facility planning management. Knowledge of the functions and operations of major U.S. agencies. Excellent supervisory, leadership, planning, decision making and scheduling skills. Detail oriented with the ability to handle multiple tasks independently. Effective oral, written and interpersonal skills. Knowledge of various computer applications including Microsoft Office. Additional knowledge/skills may be required by contract or assignment. OTHER RESPONSIBILITIES Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities. Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job. Working Environment This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in office, industrial, warehouse, port, airfield, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements. Physical Requirements Requirements may include prolonged sitting, standing, walking, climbing stairs, lifting up to 25 pounds regularly and 50 pounds occasionally, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location.