Workday AMS Tech Consultant

Job description

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. An indispensable role… Huron clients approach us with a unique set of challenges. Enterprise Solutions Sr. Associates play an integral client-facing project or work-stream leadership role. While activities vary based on project size/scope and individual skill-sets and strengths, the Sr. Associate can expect to spend their time follows: 80% will be allocated to material client interaction through all project phases, project management, intensive data-analysis and the identification of the “so-what’s” therein, and to creating compelling client-ready presentations and; 20% will be spent developing Analysts and coachees when assigned, participating in practice development and, carrying out routine administrative tasks. Everyone works in symphony to achieve a common objective: create and implement viable solutions. Sr. Associates gain valuable, hands-on consulting experience…and that translates to career growth. Begin your career with forward motion... Huron prides itself on being a firm big enough to boast a global footprint…yet not too big to preserve our entrepreneurial spirit. This allows everyone to make an impact and gives you access to a multitude of career paths. We’re dedicated to helping you reach your true potential…so prepare for an exciting career! How far can you go? Join Huron and find out. Let’s get to work – together. Required: Substantial and measurable delivery within the technical workstreams of 3 or more HCM, Financials, or Higher Education implementations for at least two phases Bachelor’s degree in technical, business or financial discipline or relevant field of study or equivalent work experience Willingness and ability to travel on business need; work extended hours as necessary Preferred Skills & Experience Current Workday Integration and/or Workday Studio certification is highly preferred. Relevant Experience Minimum 3–4 years of hands-on experience in developing and supporting Workday Integrations within an AMS or production support environment. Strong experience in at least three of the following technologies: Web Services (REST and/or SOAP) , XML / XSLT . Enterprise Interface Builder (EIB) , Workday Cloud Connect and Workday Studio AMS / Production Support Expertise Experience in Application Managed Services (AMS) or production support models, including: Incident, problem, and change management processes Monitoring, troubleshooting, and resolving integration issues Handling SLA-driven support and prioritization of tickets Root cause analysis and continuous improvement Communication & Collaboration Excellent verbal and written communication skills with the ability to interact effectively with business users and technical teams. Ability to build strong relationships and collaborate with cross-functional stakeholders in a support-driven environment. Analytical & Documentation Skills Strong analytical capabilities to analyze incidents, translate business requirements, and provide scalable support solutions. Experience in maintaining technical documentation, knowledge articles, and runbooks for AMS support. Continuous Improvement Ability to assess Workday updates/releases, evaluate impact on existing integrations, and adopt new features as applicable. Proficiency in documenting solutions, fixes, and enhancements using ticketing systems (e.g., ServiceNow, JIRA). Focus on process optimization and automation to improve support efficiency and reduce recurring issues. Continuous Learning & Knowledge Sharing Willingness to learn new tools, technologies, and Workday features in an evolving AMS landscape. Ability to mentor team members, contribute to knowledge transfer, and support team capability building. Technical Tools & Utilities Familiarity with tools such as: Notepad++, UltraEdit , Oxygen XML Editor Beyond Compare, AQT, ASAP Utilities Experience with integration monitoring tools and ticketing systems is a plus. Position Level Senior Associate Country India