Workers' Compensation - Case Manager

Job description

About This Role We are seeking a detail-oriented Workers' Compensation Case Manager to join our team. The ideal candidate will manage a portfolio of cases, from intake to resolution, ensuring our clients receive the best possible representation and care throughout their journey with us. As a key member of our team, your organizational skills, attention to detail, and ability to communicate effectively will be essential to your success in this role. Your Role and Impact Manage the entire case lifecycle, from new file intake to final resolution, ensuring all case milestones are met. Assist the handling attorney with case management and strategy, acting as a liaison between clients, medical providers, and insurance companies. Prepare, file, and serve workers' compensation documents, maintaining compliance with all legal requirements. Schedule medical appointments for clients, including QME and AME evaluations, and ensure all records and reports are accurately filed and organized. Proactively communicate case updates to clients, addressing their concerns and keeping them informed throughout the process. Maintain organized case files and ensure all relevant documentation is accessible to the team Your Skills and Expertise Previous experience in workers' compensation case management or related roles such as a paralegal, legal secretary, or legal assistant. Familiarity with EAMS/WCAB procedures, PQME scheduling, filing DORs, and organizing medical records. Proficiency in Microsoft Office and case management software. Exceptional organizational skills and attention to detail, with the ability to manage multiple cases effectively. Strong written and verbal communication skills, with the ability to explain complex legal concepts to clients in a clear and empathetic manner. Bilingual proficiency in English and Spanish (required). Qualifications 1–2 years of experience in case management, legal assistant work, or a related field within workers’ compensation or personal injury law. Familiarity with California Workers’ Compensation procedures, including DWC forms, QME scheduling, and authorization workflows. Prior use of systems like EAMS is a plus. Strong organizational skills with the ability to manage multiple open cases, track deadlines, and follow up on medical reports, lien settlements, and treatment plans. Excellent communication skills, both written and verbal — able to coordinate between attorneys, clients, medical providers, and adjusters professionally and clearly. Bilingual (English/Spanish) is required Bonus/Optional Qualifications: Knowledge of lien negotiations or treatment coordination workflows Experience using legal case management software Why You’ll Love Working Here By joining our team, you are stepping into a role that supports our mission to provide justice and care for those in need. We are committed to supporting your growth and success with: Opportunities to advance your skills and career through comprehensive training and mentorship programs. We celebrate your hard work with bonuses, performance incentives, and peer-nominated awards. Explore potential career paths within case management, operations, and leadership roles. Paid time off to rest and recharge, along with flexible working hours to support your well-being. A robust health and benefits package that includes dental, vision, life insurance, and a 401(k) with a 4% match. About Levin & Nalbandyan LLP Levin & Nalbandyan, LLP is a prominent Los Angeles law firm that is raising the bar on what is means to be trial lawyers. As trend setters in the legal space, we pride ourselves in delivering exceptional legal services while fostering a collaborative and inclusive work environment. As a modern-day law firm, we prioritize data-driven strategies and are committed to delivering client-centric solutions. Our mission is clear: to provide unparalleled legal services for our clients, and to ensure that justice is obtained for those who need our help. Along with our focus on continuous improvement, we offer career advancement opportunities and comprehensive training to support our team members’ success.