WorkforceTech Client #1 | Call Scheduler

On behalf of WorkforceTech Client #1 , SD Solutions is looking for a talented Call Scheduler to engage with existing paying customers proactively. In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Make outbound follow-up calls (15-minute sessions) to offer free training sesions. Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities Work closely with the Customer Success team for smooth handoffs and escalations Working hours: 9 AM – 6 PM Central Time (CST) — required Requirements: Spotless/fluent English — non-negotiable (excellent spoken English is mandatory) Strong willingness to work hard with a high volume of outbound calls daily Confident, positive, and customer-oriented communication style Ability to explain things clearly to non-technical users Highly disciplined and organized All other skills (product knowledge, sales techniques, etc.) can be taught Working hours: 9 AM – 6 PM Central Time (CST) — required About the company: A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.