Working Student - Global Customer Care Ops. Excellence (m/f/d)

Job description

Your Tasks Support in the creation and maintenance of project documentation, including project plans and project management templates Maintenance and updating of databases, budget calculations, etc. Maintenance of the central Atlassian Confluence pages Support for new initiatives and projects Identifying and researching Customer Care trends and innovations Support in creating PowerPoint presentations, preparing workshops, etc. Your Profile Enrolled in a Bachelor’s or Master’s programm in Business Information Systems, Communications, Business Administration, or a related field Ideally, some initial professional experience through vocational training, internships, or similar Strong analytical skills and an affinity for numbers Excellent technical understanding and confident use of MS Office applications Teamplayer (m/f/d), proactive approach to work and a strong willingness to learn Very good written and spoken English skills About Us MediaMarktSaturn, with more than 53,000 employees, is Europe’s No. 1 retailer of consumer electronics. The company sees itself as a partner, daily companion, and navigator for its customers in the digital world. More than 1,000 MediaMarkt and Saturn stores are closely integrated with their respective online shops. The Global Customer Care department at MediaMarktSaturn is looking for a Working Student (m/f/d) to support the team for a period of six months. Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team! Additional Benefits Job Infos ​Location: Ingolstadt MediaMarktSaturn Retail Group Department: HQ - Customer Experience & Customer Care Entrylevel: Students Type of Employement: Part Time Working Hours: 20 Persona: Job Requisition HQ Young Talent Recruiter: Recruiter: Hanna Prüschenk