Workshop Coordinator

Job description

Company Description Job Description The Workshop Coordinator – Vehicle Hire is responsible for coordinating servicing, maintenance scheduling, and administration of all SVAT vehicles and retail customers at the Dorset MOT Centre. You will ensure vehicles remain road-legal and fit for hire while providing excellent communication and support to customers and internal teams. Ready to take on this vital role? Join Team Orange in the UK! YOUR ROLE AT SIXT • You coordinate vehicle servicing schedules following manufacturers’ guidelines • You assist the Workshop Manager with daily service centre operations • You act as the first point of contact for retail customers and manage MOT bookings and communications • You liaise with dealerships on warranty claims and track progress for resolution • You coordinate free-of-charge replacement vehicles and manage FOC reports to minimise vehicle downtime • You maintain accurate records, manage invoicing, stock control, and provide purchase order management YOUR SKILLS MATTER • Experience You have experience in workshop, fleet, or automotive coordination or administration roles • Organisation You manage multiple priorities effectively and maintain high attention to detail • Communication You communicate clearly with customers, suppliers, and internal teams • Know-how You possess good knowledge of vehicle servicing and maintenance requirements (desirable) • Accuracy You ensure precise record-keeping, invoicing, and reporting • Customer Focus You adopt a proactive, problem-solving approach to customer service WHAT WE OFFER Competitive Reward Package Attractive base salary with a performance-based bonus Time Off & Financial Security Up to 22 days’ holiday plus bank holidays, pension scheme, and life assurance Wellbeing & Support Employee Assistance Programme and access to wellbeing resources Career Development An entrepreneurial, flat management structure with direct access to decision-makers and genuine opportunities to grow your career Qualifications Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!